Privacy Policy - Ancileo
Online Insurance Platform

With Ancileo you can:

  • Increase your company's ancillary revenue
  • Easily distribute insurance products online
  • Upgrade your digital capability

Ancileo Pte Ltd takes your privacy seriously. Please read this Privacy Policy to understand how Ancileo may collect, use and disclose your personal data.

Personal Data that we collect

We gather various types of personal data of you and and your family, which may include:

  • Data that is voluntarily provided Ancileo collects personal data that you voluntarily provide to us, whether through the Site, App or other platforms or channels (such as through email, telephone and other forms of communication). At various places on the Site or App, or in the course of obtaining the services provided by Ancileo, you may be required to provide certain personal data such as your full name, email address, address, country of residence, telephone number and other personal information, in order to access or use certain features or services of the Site or App, or to otherwise obtain our services.
  • Data that is sent automatically In addition, Ancileo collects data that is sent automatically by your web browser, computer, mobile or tablet device. This may include your IP address, the address of the web page you were visiting when you accessed our Site, date and time of your visit, information about the device you are using and other information. Please check the settings of your browser and/or device if you want to know what data is automatically sent or if you wish to change your settings.

How we use Personal Data

Generally, we collect personal data in order to provide our products and services to you, and to personalize and improve our services and your user and customer experience with Ancileo Personal data collected by Ancileo may be used:

  • To identify you;
  • To communicate with you including responding to your queries;
  • To provide, administer, and manage our products and services including any renewals;
  • To make or obtain payments;
  • To assess and investigate your claims;
  • To inform you of products or services to you from third-party partners that may be of interest to you;
  • To facilitate social media sharing functionality;
  • To send you important information regarding changes to our policies, other terms and conditions, renewal of policies, and other administrative information;
  • To carry out market research and analysis;
  • To enforce our legal rights and remedies;
  • To comply with applicable laws and regulatory obligations;
  • For such other purposes notified to you on or before collection or use of the data.

Sharing of Personal Data

Ancileo may make Personal data available to:

  • any affiliate, subsidiary or partner of Ancileo for marketing purposes
  • our technology, marketing and logistics service providers;
  • credit card and payment processing companies;
  • lawyers, auditors, professional advisors and investors of Ancileo
  • any other agents, service providers or subcontractors acting for or on behalf of Ancileo or
  • where you expressly consent to such disclosure;
  • where such disclosure is required or permitted by applicable law, statute, stock exchange regulation or by-law, regulatory or governmental order or court order.

Retention of Personal Data

Personal data provided by you will be retained as long as the purpose for which the data was collected continues. Thereafter, Ancileo will destroy or delete the information, or remove the means by which the data can be associated with you, unless its retention is required to satisfy legal, regulatory, accounting or other business requirements or to protect Ancileo’s interests.


Ancileo understands the importance of keeping your personal data private and secure. We therefore put in place security arrangements to protect your privacy and personal data, in a manner that we believe is reasonably appropriate to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. Please be informed that despite our best efforts, no security measures are impenetrable. Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of your personal data. Ancileo does not warrant or guarantee in any way that your personal information or private communications will always remain private and/or safe. Ancileo hereby disclaims any responsibility or liability directly or indirectly arising out of or in connection with, any loss, theft, or unauthorised access, collection, use, disclosure, copying, modification, disposal or similar actions with regard to any personal data held or maintained by us, except to the extent caused by our fault or negligence.

Third Party Services

Ancileo may provide links to other sites that may be of relevance and interest to you. Ancileo has no control over, and are not responsible for the privacy practices or the content of such Linked Sites, and you hereby waive any claim against us with respect to the Linked Sites.

Internet-Based Advertising

We may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

Website and Email Analytics

We may also partner with selected third-party vendors, to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site , determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors.

Accessing and updating your data

If you wish to access, correct or update your personal data, or if you have any questions or concerns about how we process Personal Data, you may contact us at

Changes to this Privacy Policy

Ancileo reserves the right to amend the prevailing Security & Privacy Policy at any time and will place any such amendments on this Site or App. Governing Law This Policy is governed by and shall be construed in accordance with Singapore law including without limitation the provisions of the Evidence Act (Chapter 97), Electronic Transactions Act (Cap. 88) and the PDPA, without giving effect to any principles of conflicts of law. You agree to submit to the non-exclusive jurisdiction of the Singapore courts.

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